What We Do
We support care providers, MedTech and CareTech organisations to improve outcomes in pressure care, continence, mobility and skin integrity — treating them not as isolated clinical problems, but as one connected system around the person.
Our work focuses on prevention, practical improvement and solutions that genuinely work in day-to-day care.
The problem we help solve
Pressure injuries, incontinence-associated dermatitis, moisture-associated skin damage (IAD/MASD), immobility, contractures, poor positioning and loss of dignity rarely happen in isolation.
They are usually the result of:
- Fragmented systems
- Siloed approaches to care
- Products, pathways or policies that don’t reflect frontline reality
Our role is to help you join up practice, people, products and pathways so prevention becomes possible, sustainable and dignified.
Our approach
We use a dignity-centred, 360° prevention and mobility model that brings pressure care, continence, mobility and skin integrity together as one interconnected system.
We are deliberately technology- and solution-agnostic:
No single product, platform or pathway is treated as “the answer”
Work starts with your people, your residents or patients, and your context
Solutions may involve technology, training, pathway redesign — or a thoughtful combination
How we support services
We provide practical, tailored support across four core areas:
Whole-service insight with clear, actionable recommendations
Hands-on support alongside your clinical team
Building confidence, not overwhelm
Aligning prevention with quality, regulation and business goals
Who we work with
We work across health, care and innovation, including:
Residential, nursing and specialist care providers
Community, intermediate and rehabilitation services
MedTech and CareTech organisations
Commissioners and system partners
Why services work with us
Too often, pressure care, continence and mobility are approached reactively, in silos, or through solutions that don’t reflect the realities of frontline care.
We work independently, without allegiance to any product, platform or provider. Our insight is honest, evidence-aware and starts with the problem — not the pitch.
That independence allows us to focus on prevention, dignity and outcomes that genuinely improve people’s lives, not just performance indicators on a dashboard.
About the Founder - Beth Mercer
Beth Mercer is the founder of Mercer Consultancy. Although not a clinician, she has spent many years working closely alongside tissue viability teams, occupational therapists, physiotherapists, podiatrists, continence specialists, wound care teams and nurses.
Her work has focused particularly on:
- Pressure ulcer prevention
- Incontinence-associated dermatitis (IAD)
- Moisture-associated skin damage (MASD)
- Positioning and postural support
- Contracture management
Beth is the author of a white paper examining manual versus automatic repositioning following pressure ulcer prevention trials in care homes, and has written extensively on pressure care, IAD/MASD and prevention-led practice.
What matters most to Beth — and to Mercer Consultancy — is prevention, dignity and outcomes that genuinely improve people’s lives, not just performance indicators on a dashboard.
The consultancy works with organisations to connect everyday clinical and operational realities with solutions that:
- Fit real workflows
- Acknowledge workforce pressures
- Reflect the lived experience of care
The goal is to make innovation credible to clinicians, adoptable by services, and meaningful for the people receiving care.
