How We Support Organisations

We work across four core areas of support

Every organisation is at a different stage of its pressure care and skin integrity journey. Some need an independent review; others require support with complex clinical challenges, workforce development or longer-term quality improvement.

Whatever your starting point, our support is tailored to your organisation, your people and your priorities.

Love and Care - Elderly mother and daughter

1. Review

Understand current practice, identify risks and uncover opportunities for improvement through independent pressure care and skin integrity reviews.

2. Consult

Access specialist advice for complex clinical challenges, service redesign and evidence-based decision-making.

3. Educate

Develop confident teams through practical education, competency development and leadership support.

4. Improve

Embed sustainable improvements through governance, strategy, quality improvement and ongoing consultancy.

Practical support, tailored to your organisation

Mercer Consultancy provides independent consultancy, education and quality improvement to help health and social care organisations strengthen pressure care and skin integrity.

Whether you require a focused review, support with a complex clinical challenge or a long-term improvement programme, our services are tailored to your people, priorities and care environment. Every recommendation is practical, evidence-informed and designed to deliver sustainable improvements.

1. Review: Pressure Care & Skin Integrity Reviews

Independent reviews that identify opportunities for meaningful improvement

Our comprehensive service reviews evaluate how pressure ulcer prevention and skin integrity are supported across your organisation.

Reviews may include:

Current pressure care practices and prevention pathways
Skin integrity assessment and risk management
Mobility, positioning and pressure redistribution
Moisture-associated skin damage (MASD), including incontinence-associated dermatitis (IAD)
Workforce capability and education needs
Equipment, environment and organisational systems
Governance, documentation and quality assurance

You'll receive a clear report with practical recommendations, helping your organisation prioritise improvements, strengthen prevention and support regulatory compliance.

2. Consult: Clinical Consultancy & Complex Case Support

Expert advice for complex pressure care and skin integrity challenges

We work alongside your clinical teams to support complex cases where specialist input can improve decision-making and resident and patient outcomes.

Support may include:

Pressure redistribution and positioning
Contracture prevention and management
Seating and postural support
Skin integrity assessment
Equipment selection and optimisation
Care planning and clinical review
Follow-up support to embed recommendations into practice

Our focus is always on practical solutions that your teams can confidently implement.

3. Educate: Education & Workforce Development

Building confident teams through practical learning

High-quality prevention depends on knowledgeable, confident staff.

We deliver tailored education that equips teams with the skills and confidence to improve pressure care and protect skin integrity.

Topics include:

Pressure ulcer prevention
Skin integrity
MASD and IAD
Positioning and safe movement
Risk assessment and clinical decision-making
Dignity-centred care
Developing clinical champions and leaders

Our education is practical, interactive and designed to embed learning into everyday practice.

4. Improve: Strategy, Governance & Quality Improvement

Embedding sustainable improvement across your organisation

We support organisations to strengthen governance, improve quality and develop prevention-led services.

This may include:

Pressure care and skin integrity strategies
Policy and pathway development
Clinical governance and quality assurance
Audit and improvement programmes
CQC readiness and quality improvement initiatives
Independent evaluation of products and technologies
Support for innovation and service redesign

Our aim is to help organisations create sustainable systems that improve outcomes for residents, patients and support staff, and strengthen organisational performance.

Flexible Support That Fits Your Needs

Every organisation is different, so our consultancy can be tailored to suit your requirements.

Support may include:

One-off consultancy projects
Clinical reviews and audits
Education programmes
Ongoing consultancy partnerships
Service improvement initiatives
Strategic advisory support

Whether you're looking to reduce avoidable pressure damage, strengthen skin integrity, develop your workforce or improve clinical governance, we'll work with you to create practical solutions that make a lasting difference.

How we work together

Working with Mercer Consultancy is straightforward, collaborative and tailored to your organisation. Whether you need support with a specific challenge or are looking for long-term service improvement, we adapt our approach to meet your needs.

Step 1

Initial Conversation

We begin with an informal, no-obligation conversation to understand your organisation, current priorities and the challenges you want to address. This helps us determine how we can provide the greatest value.

Step 2

Service Review & Discovery

Depending on your requirements, we may undertake a focused review, site visit, workshop or clinical consultation to gain a clear understanding of your current practice, identify opportunities for improvement and agree the most appropriate next steps.

Step 3

Tailored Consultancy & Support

We'll provide a clear proposal outlining practical, evidence-informed support that reflects your organisation's goals, resources and priorities. This may involve a single project, education programme, clinical consultancy or an ongoing partnership to support sustainable improvement.

Ready to Start the Conversation?

Whether you're looking to strengthen pressure care and skin integrity, review current practice, develop your workforce or address a complex clinical challenge, we'd be delighted to discuss how Mercer Consultancy can support your organisation.

Get in touch today to arrange an initial conversation.

Ready to improve pressure care and skin integrity?

Whether you're looking for an independent service review, workforce development or support with a complex challenge, we'd be delighted to discuss how Mercer Consultancy can help.

Arrange an Conversation